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Returns & Size Adjustment

We want you to be happy with your purchase and we understand if your ‘required size’ assessment was not accurate. We would be most happy to provide a Size Adjustment/ Exchange for the T-Shirt purchased from us if the following conditions are met :

  • All items must be in their original packaging with product tags intact
  • All items must be unworn, unused, unwashed and in its original condition
  • Originals receipts would need to be included

If non of the above conditions are met, we regret to inform that we are unable to process any claims for exchanges of size regardless that the items have been mailed back to us.

1. VALIDITY FOR EXCHANGES & RETURNS

All size adjustment/ exchange requests would need to be conveyed within 2 days of the delivery date.

2. SIZE ADJUSTMENT & EXCHANGES

If you need a size exchange because you miscalculated, we’d happily arrange for that but ‘one-time only.’ Merchandise must be returned unworn/ unused, in the state you received them, and in the original packaging and seal. If an item is damaged or faulty, you must immediately notify order@only9T.com. including pictures of the packaging received with the item ordered and we will replace it with no charges. We take pictures of all items before we seal each parcel. The cost of delivery for size adjustment is not refundable, but we will gladly cover the cost of delivering the replacement item to you. Please allow up to 5 working days for this to be processed once we receive the merchandise from you.

Size adjustment and exchanges of Tees would need to be shipped to :

WEAR YOUR EGO
118, Thomas Villa,
Sion East, Mumbai 400022,
Maharashtra, India.

3. OTHER TERMS & CONDITIONS

All items that are returned and exchanged, can only be done once.

We reserve the right and full discretion to disqualify you from enjoying free size adjustment if the subsequent item(s) for return or exchange are of the same item(s) as a previous order.

Our size adjustment and exchanges policy does not cover damage resulting from unique, accidental, or random damage that is the result of use by you or wear and tear of a product.

All decisions made by only9T.com is final.